We are determined to be the go-to partner of choice for businesses globally."
Businesses have just begun to realise the power of chat based engagement. "We are delighted to build on our long running relationship with both WhatsApp and brands with the WhatsApp business integration across all of our offerings. Pieter De Villiers, CEO of Clickatell says more companies are realising the potential of chat solutions. According to the company, this enables users to "send out notifications and conduct 2-way conversations with consumers right within WhatsApp." African banks are increasingly looking to integrate WhatsApp as a viable channel through which to facilitate 2-way realtime customer interaction and financial services.Īccording to B2C communication SaaS solutions provider Clickatell, several financial institutions – including Absa Bank, GTBank, First Bank of Nigeria and United Bank of Africa (UBA), have launched the service.Ĭlickatell has established partnerships with the banks, to provide among other services, WhatsApp Business API.
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